A bilingual benefit counselor explaining a plan document to an employee across a table

Bilingual benefit counseling

Benefits only workwhen employeesunderstand them.

Arsenal Benefits Group brings bilingual, human benefit counseling to employers, brokers, and carriers across the United States.

Switch to ES in the header — the site switches with you.

  • 20+

    Years in insurance and benefits

  • EN / ES

    Truly bilingual, not translated

  • 50 states

    National coverage, virtual and in person

Our promise

The right people. The right support. Every enrollment.

Every engagement is staffed with counselors who know the plans, speak your employees' language, and stay until the questions run out.

Clear benefits. Confident employees.

How it works

Three parts, one continuous conversation.

  1. 01

    Presentations and group sessions

    We open enrollment with a clear, plain-language session — virtual or on site, in English or Spanish — that explains what is being offered and why it matters. Employees leave knowing what decisions they have to make.

  2. 02

    One-on-one employee meetings

    Every employee gets private time with a counselor who can answer their actual questions: their family, their budget, their doctor, their paycheck. No judgment, no rushing, no jargon.

  3. 03

    Ongoing support through enrollment

    We stay available until enrollment closes and coordinate with HR, the broker, and the carrier so nothing falls between them. Then we report back on what happened.

Employees in a group benefits session, one raising a hand to ask a question

Where we sit

We are not your broker, your HR team, or your carrier. We are the bridge between the benefits you already offer and the employees who need to understand them.

That boundary is deliberate. We do not quote plans, we do not compete for the account, and we do not replace anyone. We do the one thing everyone else is too busy to do well: sit with employees until it makes sense.

Who we work with

Three audiences, one job: make benefits make sense.

Brokers and agencies

A reliable, white-label extension of your team for bilingual enrollment support — without building it in-house.

For brokers and agencies

Employers

Fewer repeated questions for HR, higher participation, and employees who actually understand what they signed up for.

For employers

Carriers

Counselors who represent your plans accurately at the worksite and report back on what employees asked.

See the full service list

For counselors

Join Our Benefit Counselor Network

Experienced benefit counselors and enrollment professionals — especially bilingual English and Spanish professionals — are encouraged to connect with us.

Next step

Let's talk about your next enrollment.

Tell us who you are and what you need. We'll respond within one business day with a straight answer about scope, timing, and fit — no pressure, no gated PDFs.